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A Software Installation request asks IT to install software on your device. You can start from a software template or add software one item at a time. After you submit it, the request follows the configured approval workflow before being approved, rejected, or returned for revision.

Create a Software Installation Request

Prerequisites

Before submitting a Software Installation request:
  • You must have an active employee account.
1

Navigate to Requests Module.

RQ Nav
2

Click Add Request.

RQ Add
3

Select Software Installation as the request type.

RQ SI Type
4

Complete the required information.

RQ SI Form 1

Request Information

RQ SI Form 2

Software Installation

Your name, employee ID, organization level, position, and grade are displayed at the top of the section.
5

Click Add to send the request for approval.

RQ SI Add

Approval Workflow

The request is reviewed by the approvers assigned to the requester, then sent to IT for installation.

Review a Software Installation Request

To review a submitted Software Installation request and approve, reject, or discard it, see IT Management > Requests.

Manage the Software Installation Business Process

To manage the workflow for Software Installation requests, see Admin > Business Processes > Business Processes Overview.