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View a Request

1

Navigate to Requests

IM Req Nav
2

Select a view

IM Req View
  • Open: Currently active requests
  • Closed: Resolved requests
3

Select a request

IM Req Select
Selecting a request will open the corresponding record in the Requests module 

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Assign a Request

1

Select the Assign icon

IM R Assign
2

Fill in the required information

IM R C Assign
Select Assign to complete or Cancel to exit without saving changes.