Update Information Request

Create an Update Information Request

Prerequisites

Before submitting an Update Information request:

You must have an active employee account.

You can have only one Update Information request waiting for HR review at a time. If one is already pending, a message is displayed and the request cannot be added.

Navigate to Requests Module.

Click Add Request.

Select Update Information as the request type.

Complete the required information.

Request Information

Field	Description	Required	Example
Subject	A short title describing the request.	✓	Update Information - New Mailing Address
Due Date	The expected completion or review date for the request.	✓	October 9, 2026
Priority	Indicates the urgency of the request.	✓	Medium
Description	Additional details or reason for the request.		Updating my home address and emergency contact after moving.

Personal Information

Fields are pre-filled with your current information. Change only the fields that need updating.

Field	Description	Required	Example
Personal Identity Number / SSN	Identification numbers. Select the eye icon to show or hide the value.	SSN ✓	•••••••••
Birthday / Age	Date of birth. Age is calculated automatically.	✓	11/01/2000
Date of Issue (ID) / Place of Issue (ID)	Issue date and place of your identification document.
Gender / Marital Status	Personal details.	✓	Male / Single
Personal Email	Personal email address.	✓	name@example.com
Emergency Relationship / Emergency Contact	Emergency contact name, relationship, and phone number.
Mobile Phone / Work Phone / Fax Number	Contact numbers.	Mobile Phone ✓
Country / State / City	Location of your home address.	✓	VN / Da Nang
ZIP Code / ZIP +4 / Address	Home address details.		112 Nguyen Van Linh
Profile Link / CV	Link to your professional profile and your CV file.

Deposit

Select the Deposit tab to update direct deposit accounts. Select Add Deposit to add another account.

Field	Description	Required	Example
Account Type	Checking or Savings.	✓	Savings
Main Account	Select to set this account as your main account.		Selected
Status	Whether the account is active.	✓	Active
Percent	Percentage of pay deposited to this account.	✓	100
Frequency	How often deposits are made.	✓	Every pay period
Bank Name	Name of the bank.	✓	First Hawaiian Bank
Routing Number / Re-enter Routing Number	Bank routing number, entered twice to confirm.	✓
Account Number / Re-enter Account Number	Bank account number, entered twice to confirm.	✓
Void Check	Image of a voided check for the account.		Void check.pdf

EEO Information

Select the EEO Information tab to update your voluntary Equal Employment Opportunity self-identification, such as the Disability Self-Identification form.

Field	Description	Required	Example
Disability Self-Identification	Whether you have, or have had, a disability. Answering is voluntary.	✓	I do not want to answer

Click Add to send the request for approval.

The request is also displayed in HR > Employees > Request History for the employee.

Overview

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Update Information Request

Create an Update Information Request