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A Return Asset request tells IT you are returning equipment that is assigned or loaned to you, for example after a project ends or before you leave the company. After you submit it, the request follows the configured approval workflow before being approved, rejected, or returned for revision.

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Create a Return Asset Request

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Prerequisites

Before submitting a Return Asset request:
  • You must have an active employee account.
  • The assets must be assigned or loaned to you. Only your assets are listed.
1

Navigate to Requests Module.

RQ Nav
2

Click Add Request.

RQ Add
3

Select Return Asset as the request type.

RQ RA Type
4

Complete the required information.

RQ RA Form 1

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Request Information

RQ RA Form 2

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Asset(s) to Return

Your name, employee ID, organization level, position, and grade are displayed at the top of the section. Select the checkbox for each asset you are returning. Use the search bar to find assets by type.
5

Click Add to send the request for approval.

RQ RA Add

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Approval Workflow

The request is reviewed by the approvers assigned to the requester, then sent to IT to receive the assets.

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Review a Return Asset Request

To review a submitted Return Asset request and approve, reject, or discard it, see IT Management > Requests.

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Manage the Return Asset Business Process

To manage the workflow for Return Asset requests, see Admin > Business Processes > Business Processes Overview.