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A General request is for anything that does not fit another request type. You can route it to an organizational level or assign it to a specific person. After you submit it, the request follows the configured approval workflow before being approved, rejected, or returned for revision.

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Create a General Request

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Prerequisites

Before submitting a General request:
  • You must have an active employee account.
1

Navigate to Requests Module.

RQ Nav
2

Click Add Request.

RQ Add
3

Select General as the request type.

RQ GN Type
4

Complete the required information.

RQ GN Form 1

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Request Information

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General

5

Click Add to send the request for approval.

RQ GN Add

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Review a General Request

To review a submitted General request and approve, reject, or discard it, see the Request module, where the assignee can find it under Assigned Requests.

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Manage the General Business Process

To manage the workflow for General requests, see Admin > Business Processes > Business Processes Overview.