Add an Opportunity
Navigate to Opportunities

Select Add Opportunity

Fill in the required information

Modify an Opportunity
Select an action

- Edit: Update opportunity information.
- Delete: Permanently remove the opportunity from the system.
- Duplicate: Create a copy of the opportunity to use as the basis for a new opportunity record.
Confirm the action
- Edit: Fill in the required information. Select Update to complete or Cancel to exit without saving changes.
- Delete: Select Delete to complete or Cancel to exit without saving changes.
- Duplicate: Fill in the required information. Select Save to complete or Cancel to exit without saving changes.
Activity
Add Activity
Select an Opportunity

Navigate to Activity

Select an activity type

- Log a Call: Record a completed or attempted phone call and its details.
- New Task: Document a task that requires follow-up or completion.
- New Event: Note a meeting, appointment, or other time-based activity.
Add a Note
Navigate to Activity

Select Add Note

Fill in the required information

Document
Add a Document
Navigate to Documents

Select Add

Select Folder or Document

Fill in the required information
Details
View Details
Navigate to Details

Change an Opportunity Status
Select an Opportunity Status

Confirm the action

Close an Opportunity
Select an opportunity

Select Close Opportunity

Fill in the required information

- Closed Won: Mark the opportunity as successfully completed after the sale has been won.
- Closed Lost: Mark the opportunity as closed without a successful sale.
Add an Onboarding Request
Create onboarding requests for customers with successfully won opportunities. Creating an onboarding request automatically creates a corresponding record in the Onboarding Tickets section for further processing.Select an opportunity in the Closed Won stage

Select Add Onboarding Request

Fill in the required information

