> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizbone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Official Business Request

> Record time spent on official business away from your regular work location, such as a client visit or off-site meeting, for one or more dates.

An Official Business request records time you spend working away from your regular work location, such as a client meeting or an off-site event, so it counts as working time. After you submit it, the request follows the configured approval workflow before being approved, rejected, or returned for revision.

## Create an Official Business Request

### Prerequisites

Before submitting an Official Business request:

* You must have an active employee account.
* You must have a work schedule (shift) on each date in the request. If you have no shift on the selected date, a message is displayed and the request cannot be added.

<Steps>
  <Step title="Navigate to Requests Module.">
    <Frame>
      <img src="https://mintcdn.com/bizbone/w_Ec7HMMIakbaVFF/images/RQ-Nav.png?fit=max&auto=format&n=w_Ec7HMMIakbaVFF&q=85&s=d63df729a01c85604b3c8b4aaaaa39d8" alt="RQ Nav" width="2178" height="1040" data-path="images/RQ-Nav.png" />
    </Frame>
  </Step>

  <Step title="Click Add Request.">
    <Frame>
      <img src="https://mintcdn.com/bizbone/w_Ec7HMMIakbaVFF/images/RQ-Add.png?fit=max&auto=format&n=w_Ec7HMMIakbaVFF&q=85&s=1579b8acf59755f64870e77afba1545d" alt="RQ Add" width="2178" height="660" data-path="images/RQ-Add.png" />
    </Frame>
  </Step>

  <Step title="Select Official Business as the request type.">
    <Frame>
      <img src="https://mintcdn.com/bizbone/5KmSWfWUNVOY1tb9/images/RQ-OB-Type.png?fit=max&auto=format&n=5KmSWfWUNVOY1tb9&q=85&s=478b4addc83c7de8d0a792cf518e4c3c" alt="RQ OB Type" width="2064" height="594" data-path="images/RQ-OB-Type.png" />
    </Frame>
  </Step>

  <Step title="Complete the required information.">
    <Frame>
      <img src="https://mintcdn.com/bizbone/5KmSWfWUNVOY1tb9/images/RQ-OB-Form-1.png?fit=max&auto=format&n=5KmSWfWUNVOY1tb9&q=85&s=2840d500ef985e6d992d05247f27e427" alt="RQ OB Form 1" width="2064" height="1784" data-path="images/RQ-OB-Form-1.png" />
    </Frame>

    ### Request Information

    | Field       | Description                                             | Required | Example                                                           |
    | :---------- | :------------------------------------------------------ | :------- | :---------------------------------------------------------------- |
    | Subject     | A short title describing the request.                   | ✓        | Official Business - Client Workshop                               |
    | Due Date    | The expected completion or review date for the request. | ✓        | October 9, 2026                                                   |
    | Priority    | Indicates the urgency of the request.                   | ✓        | Medium                                                            |
    | Description | Additional details or reason for the request.           |          | Attending an off-site requirements workshop at the client office. |

    <Frame>
      <img src="https://mintcdn.com/bizbone/5KmSWfWUNVOY1tb9/images/RQ-OB-Form-2.png?fit=max&auto=format&n=5KmSWfWUNVOY1tb9&q=85&s=18c5c6b768819de8d0170324aca06c46" alt="RQ OB Form 2" width="2064" height="1784" data-path="images/RQ-OB-Form-2.png" />
    </Frame>

    ### Official Business

    | Field                 | Description                                                                    | Required | Example                                                      |
    | :-------------------- | :----------------------------------------------------------------------------- | :------- | :----------------------------------------------------------- |
    | Date                  | Date of the official business.                                                 | ✓        | September 29, 2026                                           |
    | Work Schedule         | Your scheduled shift on that date.                                             | ✓        | Day Shift (08:00 - 17:00)                                    |
    | Start Time / End Time | Time the official business starts and ends.                                    | ✓        | 09:00 - 13:00                                                |
    | Time Spent            | Calculated from the start and end times.                                       | Auto     | 4h 0m                                                        |
    | Reason                | Purpose of the official business. Select **Add Duration** to add another date. |          | Facilitating the requirements workshop at the client office. |
    | Total Time Spent      | Total of all durations.                                                        | Auto     | 4h 0m                                                        |
    | Submitter Signature   | Your signature. Draw it or upload an image.                                    | ✓        | Signature                                                    |
  </Step>

  <Step title="Click Add to send the request for approval.">
    <Frame>
      <img src="https://mintcdn.com/bizbone/5KmSWfWUNVOY1tb9/images/RQ-OB-Add.png?fit=max&auto=format&n=5KmSWfWUNVOY1tb9&q=85&s=888eedda00939e530d1409bb57d36475" alt="RQ OB Add" width="2064" height="416" data-path="images/RQ-OB-Add.png" />
    </Frame>
  </Step>
</Steps>

## Approval Workflow

The request is reviewed by your Immediate Supervisor, then by your L2 Manager.

## Review an Official Business Request

To review a submitted Official Business request and approve, reject, or discard it, see **Timekeeping >** [Request](/erp/timekeeping/request).

## Manage the Official Business Business Process

To manage the workflow for Official Business requests, see **Admin > Business Processes >** [Business Processes Overview](/erp/admin/business-process-overview).