> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizbone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# General Request

> Submit a request that does not fit any other request type and route it to an organizational level or a specific assignee.

A General request is for anything that does not fit another request type. You can route it to an organizational level or assign it to a specific person. After you submit it, the request follows the configured approval workflow before being approved, rejected, or returned for revision.

## Create a General Request

### Prerequisites

Before submitting a General request:

* You must have an active employee account.

<Steps>
  <Step title="Navigate to Requests Module.">
    <Frame>
      <img src="https://mintcdn.com/bizbone/w_Ec7HMMIakbaVFF/images/RQ-Nav.png?fit=max&auto=format&n=w_Ec7HMMIakbaVFF&q=85&s=d63df729a01c85604b3c8b4aaaaa39d8" alt="RQ Nav" width="2178" height="1040" data-path="images/RQ-Nav.png" />
    </Frame>
  </Step>

  <Step title="Click Add Request.">
    <Frame>
      <img src="https://mintcdn.com/bizbone/w_Ec7HMMIakbaVFF/images/RQ-Add.png?fit=max&auto=format&n=w_Ec7HMMIakbaVFF&q=85&s=1579b8acf59755f64870e77afba1545d" alt="RQ Add" width="2178" height="660" data-path="images/RQ-Add.png" />
    </Frame>
  </Step>

  <Step title="Select General as the request type.">
    <Frame>
      <img src="https://mintcdn.com/bizbone/5KmSWfWUNVOY1tb9/images/RQ-GN-Type.png?fit=max&auto=format&n=5KmSWfWUNVOY1tb9&q=85&s=bdf0589ce01d9f25cf3ae5183e565075" alt="RQ GN Type" width="2064" height="596" data-path="images/RQ-GN-Type.png" />
    </Frame>
  </Step>

  <Step title="Complete the required information.">
    <Frame>
      <img src="https://mintcdn.com/bizbone/5KmSWfWUNVOY1tb9/images/RQ-GN-Form-1.png?fit=max&auto=format&n=5KmSWfWUNVOY1tb9&q=85&s=8de5d5a66c1e6b4cbe247bd6bbeb5f57" alt="RQ GN Form 1" width="2064" height="1716" data-path="images/RQ-GN-Form-1.png" />
    </Frame>

    ### Request Information

    | Field       | Description                                             | Required | Example                                                                |
    | :---------- | :------------------------------------------------------ | :------- | :--------------------------------------------------------------------- |
    | Subject     | A short title describing the request.                   | ✓        | General - Update Team Distribution List                                |
    | Due Date    | The expected completion or review date for the request. | ✓        | October 9, 2026                                                        |
    | Priority    | Indicates the urgency of the request.                   | ✓        | Medium                                                                 |
    | Description | Additional details or reason for the request.           |          | Please add the two new hires to the Accounting team distribution list. |

    ### General

    | Field                | Description                              | Required | Example            |
    | :------------------- | :--------------------------------------- | :------- | :----------------- |
    | Organizational Level | Organizational level the request is for. |          | BizBone - H2K      |
    | Assignee             | Person who should handle the request.    |          | Alyssa CC Thompson |
    | Document             | Supporting documents.                    |          |                    |
  </Step>

  <Step title="Click Add to send the request for approval.">
    <Frame>
      <img src="https://mintcdn.com/bizbone/5KmSWfWUNVOY1tb9/images/RQ-GN-Add.png?fit=max&auto=format&n=5KmSWfWUNVOY1tb9&q=85&s=f24b7022b6e08e705daf114e4f5dea29" alt="RQ GN Add" width="2064" height="416" data-path="images/RQ-GN-Add.png" />
    </Frame>
  </Step>
</Steps>

## Review a General Request

To review a submitted General request and approve, reject, or discard it, see the **Request** module, where the assignee can find it under **Assigned Requests**.

## Manage the General Business Process

To manage the workflow for General requests, see **Admin > Business Processes >** [Business Processes Overview](/erp/admin/business-process-overview).