> ## Documentation Index > Fetch the complete documentation index at: https://docs.bizbone.com/llms.txt > Use this file to discover all available pages before exploring further. # Introduction ## Overview of the Customer Relationship Management Module The Customer Relationship Management (CRM) module provides tools to manage leads, sales opportunities, customer relationships, partner information, onboarding activities, and sales documentation. Supports the complete sales lifecycle from lead qualification through opportunity management, customer onboarding, and relationship tracking. ## Key Features of the Customer Relationship Management Module Manage lead records, track lead progress, and convert qualified leads into business opportunities. Manage sales opportunities throughout the sales pipeline, from qualification to closed outcomes. Manage sales pipelines and revenue goals while monitoring opportunity progress and projected revenue. Manage customer contact information and maintain contact records associated with sales activities. Manage partner information and maintain business relationships associated with customers and opportunities. Manage CRM-related documents and folders. Organize, upload, and maintain supporting sales documentation. View and manage onboarding requests created from successfully won opportunities and track onboarding progress. ## Module Access